Terms of Service

1. Who you are contracting with

The legal seller and the contracting party for TeamsPRO (the "Service") is TeamsPRO Sport Management ("we", "us"), based in South Africa. TeamsPRO is operated by TeamsPRO Sport Management. By creating an account or using the Service you agree to these Terms.

2. Acceptance

By accessing or continuing to use the Service you agree to be bound by these Terms. If you do not agree, do not use the Service. You confirm you have authority to bind your organisation (if applicable) and are of legal age in your jurisdiction.

3. The Service

TeamsPRO is an online platform for football academies to manage teams, players, schedules, reports and related operations. Features available to you depend on the plan you select.

4. Acceptable use

You must not:

• Use the Service for any unlawful, fraudulent, or abusive purpose.
• Send spam or attempt to defraud other users.
• Infringe intellectual property or privacy rights of others.
• Probe, scan, scrape, or interfere with the Service's security or availability, or upload malware.
• Reverse engineer, resell, or circumvent technical limits of the Service.

5. User guidelines — protecting our work

TeamsPRO is the product of years of thinking, building and refining by our team. We are proud to put it in your hands, and in return we ask that you respect the work behind it — and the trust every other academy places in us. To keep the Service fair, safe and available to all, you agree to the following while using TeamsPRO:

• You will not copy TeamsPRO. You will not copy, reproduce, imitate or recreate the Service — including its design, features, workflow, structure, methods or underlying ideas — in whole or in part, for any purpose, whether for yourself, your club, or anyone else.
• You will not build around us. You will not use the Service, its features or your experience of it to develop, build or assist a competing, similar or substitute product or platform, and you will not create derivative works based on TeamsPRO.
• You will not take it apart. You will not reverse engineer, decompile or disassemble the Service, or attempt to discover its source code, algorithms or how any part of it works.
• You will not change it. You will not modify, disable or interfere with any feature or security element of the Service, or circumvent any technical limit or plan restriction.
• You will not resell it. You will not rent, lease, lend, sub-license, resell or provide any commercial hosting of the Service, or charge others for access to it.
• You will not harvest data. You will not collect, scrape or harvest information or data from the Service or its systems, or attempt to decipher any transmissions to or from the servers running the Service, except to the extent allowed by law.
• You will respect rights. You will not infringe our intellectual property or the rights of anyone else while using the Service.
• You will use it lawfully. You will not use the Service in any way that violates these Terms, any laws, regulations, codes of practice or regulatory requirements in your jurisdiction (as amended from time to time, "Applicable Law"), or in any fraudulent or malicious way — for example by introducing viruses, malicious code or harmful data.
• You will not abuse it. You will not use the Service in any way that could damage, disable, overburden, impair or compromise its systems or security, or interfere with other users' experience.

If you have an idea that builds on what TeamsPRO does, please talk to us first — we would rather work with you than see the work copied. Reaching out is always the right move; copying is not.

6. Account credentials

You are responsible for keeping your credentials confidential and for all activity under your account. Provide accurate information and keep it up to date.

7. Intellectual property

We retain all rights, title and interest in the Service, including software, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected.

8. Your content

You retain ownership of content you upload (e.g. player profiles, reports). You grant us a limited license to host and process that content solely to provide the Service.

9. Payment, subscriptions and tax

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew automatically at the end of each billing period until cancelled. Plan changes are prorated immediately.

10. Refunds

See our Refund Policy. Refund requests are processed by Paddle.

11. Service availability

We work to keep the Service available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim all implied warranties including merchantability and fitness for a particular purpose.

12. Suspension and termination

We may suspend or terminate access for material breach of these Terms, non-payment, suspected security or fraud risk, or repeated or serious policy violations. On termination, you may export your data within a reasonable window, after which it may be deleted.

13. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or related to the Service is capped at the fees you paid in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, special or incidental damages, including loss of profits, data or goodwill. Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded under applicable law.

14. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.

15. Changes

We may update these Terms. Material changes will be communicated through the Service. Continued use after changes means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of South Africa, without regard to conflict of laws principles. Disputes will be brought before the competent courts of South Africa.

17. Assignment & force majeure

You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond reasonable control.

See also our Privacy Notice and Refund Policy.

18. Consent under the POPI Act (South Africa)

TeamsPRO is used by South African clubs, academies and schools. By accepting these Terms and the Privacy Notice, you give informed consent, as contemplated in the Protection of Personal Information Act 4 of 2013 ("POPIA"), to the collection, processing, storage and sharing of personal information described here and in the Privacy Notice.

• What we process: your account details, and where you register a player, that player's personal information (name, date of birth, identity or eligibility documents, contact details, photographs, attendance, match and development records).
• Children: personal information of a child under 18 is processed only with the consent of a competent person (a parent or legal guardian). By registering a child you confirm you are that competent person and consent on the child's behalf.
• Purpose: running club participation: registration, team selection, attendance, fixtures, match records and development reports, and sharing identity and eligibility documents with league and tournament organisers where required to participate.
• Optional sharing: visibility of a profile to coaches at other clubs and to registered scouts is optional, defaults to off, and can be refused or withdrawn without affecting participation.
• Your rights: you may access, correct or delete personal information, object to processing, withdraw consent at any time (which does not affect processing already carried out), and lodge a complaint with the Information Regulator of South Africa.
• Security and transfers: data is stored with appropriate technical and organisational safeguards and may be hosted outside South Africa by our service providers under comparable protection.

Consent is voluntary. If you do not consent, you should not create an account or register a player, as we cannot provide the Service without processing this information.