Refund Policy

TeamsPRO is operated by the TeamsPRO team. We want you to be satisfied with your subscription.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. The 14-day free trial means most users never need to request a refund — but if you do, we'll honour it within this window.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request a refund:

Visit paddle.net and look up your order using the email used at checkout, or
Contact our support team and we will assist with the request to Paddle.

Subscription cancellations

You can cancel your subscription at any time from the billing section of your account. After cancelling you keep access until the end of your current billing period. Cancelling does not automatically issue a refund for the current period — request a refund through Paddle if you believe one is due.

Chargebacks

Please contact us or Paddle before initiating a chargeback. We can usually resolve issues faster than the chargeback process.